Previous incidents
Nylas is down
Resolved Apr 29, 2024 at 11:03am UTC
Nylas recovered.
1 previous update
Production Authentication and Production RMMAgent are down
Resolved Apr 28, 2024 at 8:37am UTC
Production RMMAgent recovered.
3 previous updates
Production EU Authentication, Production EU PSA, and 2 other services are down
Resolved Apr 22, 2024 at 8:15am UTC
Production EU RMM recovered.
5 previous updates
Production EU Authentication, Production EU RMMAgent, and 1 other service are...
Resolved Apr 13, 2024 at 4:29am UTC
Production EU Authentication, Production EU RMMAgent, and Production EU RMM recovered.
3 previous updates
Nylas, Splashtop, and 1 other service are down
Resolved Apr 2, 2024 at 7:55pm UTC
Splashtop recovered.
5 previous updates
Production EU PSA is down
Resolved Apr 1, 2024 at 4:12am UTC
Production EU PSA recovered.
1 previous update
Nylas is down
Resolved Mar 30, 2024 at 8:28pm UTC
Nylas recovered.
1 previous update
[IMPORTANT] Notification on a current issue with outgoing email delivery
Resolved Mar 27, 2024 at 8:00am UTC
Quick heads-up – the email delivery glitch with Sendgrid is now sorted.
Emails sent post 07:10 UTC on Tuesday, March 26 are being sent.
We've set up a backup with Amazon Email Service (AES) for any future issues.
Production EU PSA and Production EU RMMAgent are down
Resolved Mar 20, 2024 at 6:31am UTC
Production EU RMMAgent recovered.
3 previous updates
Production EU Authentication, Production EU PSA, and 2 other services are down
Resolved Mar 16, 2024 at 6:27am UTC
Production EU PSA, Production EU RMMAgent, and Production EU RMM recovered.
3 previous updates
PSA service outage has been noticed in US East servers
Resolved Mar 5, 2024 at 9:51am UTC
Outage has been resolved.
1 previous update