Previous incidents

October 2024
Oct 30, 2024
1 incident

Production RMM is down

Downtime

Resolved Oct 30, 2024 at 11:39am UTC

Production RMM recovered.

1 previous update

Oct 28, 2024
2 incidents

Service Disruption Alert: We're on it!

Downtime

Resolved Oct 28, 2024 at 11:00am UTC

We're happy to share that the issue has been resolved, and all services are now back to normal. Our team will continue to monitor the situation to ensure everything remains stable.

3 previous updates

Production PSA and Production RMM are down

Downtime

Resolved Oct 28, 2024 at 08:58am UTC

Production PSA recovered.

3 previous updates

Oct 27, 2024
1 incident

Service Disruption Alert: We're on it!

Downtime

Resolved Oct 27, 2024 at 06:57pm UTC

Service Restored: We're Back Online!
We're happy to share that the issue has been resolved, and all services are now back to normal. Our team will continue to monitor the situation to ensure everything remains stable.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding throughout this process. If you have any further questions or encounter any issues, feel free to reach out to us over chat or email.

1 previous update

Oct 25, 2024
1 incident

Production RMM is down

Downtime

Resolved Oct 25, 2024 at 06:23am UTC

Production RMM recovered.

1 previous update

Oct 18, 2024
1 incident

Production Authentication, Production PSA, and 3 other services are down

Downtime

Resolved Oct 18, 2024 at 01:32pm UTC

Production EU Authentication and Production EU PSA recovered.

8 previous updates

Oct 09, 2024
1 incident

Production RMM is down

Downtime

Resolved Oct 09, 2024 at 03:07pm UTC

Production RMM recovered.

1 previous update

Oct 08, 2024
2 incidents

Nylas - Issues with API v2

Degraded

Resolved Oct 08, 2024 at 03:31pm UTC

Nylas API v2 is operating normally now

1 previous update

SuperOps is Back up

Resolved Oct 07, 2024 at 08:37pm UTC

All services are backup and running.

Oct 07, 2024
2 incidents

SuperOps is undergoing a temporary downtime

Resolved Oct 07, 2024 at 05:18pm UTC

We wanted to inform you that SuperOps is undergoing a temporary downtime. During this period, the service will be unavailable.
We apologize for the inconvenience this may cause and appreciate your understanding. Rest assured, our team is working diligently to minimize the downtime and restore services as quickly as possible.

Production Authentication, Production PSA, and 1 other service are down

Resolved Oct 07, 2024 at 04:45pm UTC

Production Authentication went down.

1 previous update